View Full Version : My First Mystery Shop today, advice please
Hibiscus
30th October 2008, 10:33
I signed up a few weeks ago and have accepted my first assignment, and it's today. I'm feeling excited but also nervous. I'm scared that I'll mess it up, :eek: forget things :eek::eek: or give myself away:eek::eek::eek:. Any advice or tips please from those who have lots of experience would be very gratefully received.
KittyKat
30th October 2008, 10:37
Erm just act normal, I have a terrible memory always write down what happened straight afterwards and remember to check your watch as they always want accurate timings. You'll be fine Good luck.
What retailer is it for?
Hibiscus
30th October 2008, 10:39
Erm just act normal, I have a terrible memory always write down what happened straight afterwards and remember to check your watch as they always want accurate timings. You'll be fine Good luck.
What retailer is it for?
It's for a bank
Miss Wetwipe
30th October 2008, 10:40
I was awful on my first one. Kept taking my notes out of my bag to make sure that I had done everything. Even sat on the loo in the restuarant and made my notes in there! You'll be fine, as KittyKat says the timing is the most crucial thing - I use the timing feature on my mobile phone for this - it has a lap feature as well which is good if they want exact timings for when you join queue, get served, etc. Good luck - you'll be fine!
ange01
30th October 2008, 10:44
I do banks most of the time, they are pretty easy going as you generally have time to wait and check watch, clock in the branch. As others have said, just note down key times as soon as you can afterwards and dont forget to check you assignment instructions prior for things like noting down stores either side etc. Dependingon who your working for they wont pay up unless they have all the relevant information.
Good luck......:)
KittyKat
30th October 2008, 11:34
I had a bank one the other day for a different mystery shopping company it was the easiest one ever i was in and out in 3 minutes wish they were all like that ones i like least doing are phones4u as does take a while and paperwork after takes ages and its not much more cash. I want to get into doing restaurants that would be fab! Who do u work for MissW?
Using the lap timing function on mobile is good advice can be v precise then :)
Hibiscus
30th October 2008, 19:37
I did it. :clap2: I remembered all the things I had to, and was in & out in 20 mins. It went really well. Thanks for the advice and encouragement. Have repped you all :D
zoot
30th October 2008, 19:42
Well done Hibiscus, glad it all went well.
muppet11
30th October 2008, 19:54
if you have a dificult one i find that pretending to text and actually putting a note on your mobile helps.
who do you work for?
grassroots takes a lot of filling in after!
ange01
30th October 2008, 21:03
Well done for today.....they get easier and easier. xoxo
Hibiscus
30th October 2008, 21:04
if you have a dificult one i find that pretending to text and actually putting a note on your mobile helps.
who do you work for?
grassroots takes a lot of filling in after!
Yeah, found that out!!
Jemima Puddle-Duck
4th November 2008, 23:03
You get better the more you do, i find them exciting now. I've also started auditing on a weekly basis where they know i'm there and i can tell them what's wrong....sometimes i'm not Miss Popular i can tell you:whip:
Hibiscus
4th November 2008, 23:54
You get better the more you do, i find them exciting now. I've also started auditing on a weekly basis where they know i'm there and i can tell them what's wrong....sometimes i'm not Miss Popular i can tell you:whip:
What's the auditing about then, Jemima?
I filled in the online questionnaire, after the job but have heard nothing since. Can anyone tell me what happens next please? :confused:
How long before I get another job? Do they email me or do I have to check the website for jobs on the offchance?
As a newbie to mystery shopping any info would be very gratefully received.
Jemima Puddle-Duck
5th November 2008, 00:27
What's the auditing about then, Jemima?
I filled in the online questionnaire, after the job but have heard nothing since. Can anyone tell me what happens next please? :confused:
How long before I get another job? Do they email me or do I have to check the website for jobs on the offchance?
As a newbie to mystery shopping any info would be very gratefully received.
If it's the RE site hun you just sign in whenever you want and take your pic, somedays you have to be quick though.
Auditing is when i go in and tell them i'm here to audit the store, make sure 95% of lines are out,clean, tidy, till staff/customer ratio etc. It's good, i enjoy it.
Hibiscus
5th November 2008, 16:33
I must have done OK, just got another assignment through. :clap2:
Thanks for the support & encouragement everyone.
colman
5th November 2008, 17:46
would love to do something like this how did you get involved in it?
Hibiscus
5th November 2008, 18:11
would love to do something like this how did you get involved in it?
I saw an ad for the one I joined. If you have a look on the thread on MSE about mystery shopping there is lots of info. I found it while I was browsing a couple of months ago, and that's what sparked my interest.
http://forums.moneysavingexpert.com/showthread.html?t=1218145&highlight=mystery+shopping.
I do YouGov surveys, Erewards surveys, & Ayton Moon product testing, so mystery shopping seemed to be the next step.
HTH
Hibiscus
5th November 2008, 18:13
If it's the RE site hun you just sign in whenever you want and take your pic, somedays you have to be quick though.
Auditing is when i go in and tell them i'm here to audit the store, make sure 95% of lines are out,clean, tidy, till staff/customer ratio etc. It's good, i enjoy it.
Thanks for explaining, Jemima. It sounds like something I'd like to do. May I ask who you do it for, if that's not being too nosy?
Jemima Puddle-Duck
5th November 2008, 19:16
Thanks for explaining, Jemima. It sounds like something I'd like to do. May I ask who you do it for, if that's not being too nosy?
Have pm'd you hun. xx
Miss Wetwipe
28th November 2008, 18:59
Ha - I've just been offered a mystery shopping assignment at my local Tesco's! They want me to speak ask to speak to the manager and do a product audit of the restaurant stock! :eek: Think I'll be giving this one a miss as it is likely to raise my profile about 10,000 feet above the radar!!!!! :o
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