What's happened to ipoints?????

[clematis45]

Hi all, anybody know what has happened to ipoints?? i have tried the site this morning both through mozilla & ie and all I keep getting is
cannot find server/page cannot be displayed :confused::confused:

[BritBrat]

Seems OK here.

http://www.ipoints.co.uk

But I am not a member.

[boysmum]

Working ok for me and I can log in

[clematis45]

that link wont work for me either :confused::confused: maybe they just dont want to let me in :(:D

[BritBrat]

Try this link:

http://195.68.41.204

You will need to click the UK flag top right.

If that works it is a DNS/ISP issue.

[icho]

mine clicked thru ok.

[karl0116]

not working 4 me either nor will the links

[Tuckerpoo]

Their site must be down. Neither link is working for me either.:confused:

[nettie_b]

i'm ok - just went via my fav's. still not had an email off them this year though

[kingchris]

According to a WHOIS querry:

http://webwhois.nic.uk/cgi-bin/whois.cgi?query=ipoints.co.uk&WHOIS+Submit.x=0&WHOIS+Submit.y=0

They either forgot or decided not to renew their domain name.

Also their company accounts are overdue at companies house


If they come back on-line I would get any rewards you have been saving for if you can.

I'm probably scaremongering but for a domain to lapse for a web company is very odd.

[princesskerry]

Oh no I was on there last night as I am still waiting on £30 of Debenhams vouchers that were ordered at the start of Debenhams, I have almost enough points for another £30 of vouchers and am still waiting on another 5000 points, and was umming and ahhing last night about ordering £20 of the supermarket vouchers, please dont say they have gone otherwise a few of us would have wasted money on bingo sites to receive nothing.

[kingchris]

I'm probably scaremongering but for a domain to lapse for a web company is very odd.

They were brought by a French company I think (in 2007)

http://www.maximiles.com/ their site seems fine.

Might be best to ignore me! Everything will probably be fine.

[spareshoe]

Argh, I only ordered vouchers I think last Wed, and have enough to order more, I bet ordered oned don't arrive.

[dune]

was down for me earlier but seems ok now

even pts goes down sometimes
i put it down to the gremlins ;)

[princesskerry]

I really hope so, thankfully I have only signed up to a few bingo sites so would probably just about break even. I cant get on the english site at all through any of the links mentioned but it was working last night as I was on for a long time and put the enquiry in about my missing vouchers and points.
It wouldn't surprise me though if you are right as I think almost four weeks is a long time to wait for some vouchers so I'm wondering if they are sending them at all. :noidea:

[kingchris]

was down for me earlier but seems ok now

even pts goes down sometimes
i put it down to the gremlins ;)

If the domain registration has expired you can only go there is your computer or ISP remembers where the domain was.

It won't work for everyone until iPoints renew the domain name.

After a while even if you can visit it at the moment it will stop working for you. As the computer or internet service provider vary the amount of time they "remember" where a site is before looking it up again to save time.

It would cost iPoints less then £10 to renew for a year, so its probably a bad admin error that they forgot.

[bellab]

I have enough points for about £120 vouchers so I really hope they haven't gone!

[brandonsnan]

Oh dear i can't get on either, just when i ordered £40 Asda vouchers. Hope everything turns out to be ok and we all receive our vouchers

[nettie_b]

i think we will. they've took the xmas banner down and updated the latest rewards. I dont think they shut for xmas as i ordered and received the 241 emi voucher (dont bother!) after xmas and received last week. I've also had ipoints credited this week.

[grilli]

been waiting ages for a hmv voucher too. not looking good is it. thought it was a bit strange when the sendit vouchers were cancelled but this doesnt look good

[nettie_b]

been waiting ages for a hmv voucher too. not looking good is it. thought it was a bit strange when the sendit vouchers were cancelled but this doesnt look good


Have you contacted them? I received £150 of HMV just before xmas in time to get DS2's ipod touch.

[grilli]

Have you contacted them? I received £150 of HMV just before xmas in time to get DS2's ipod touch.

if i could get on the website i would lol.

[Grace & Favour]

I can still get on the website!!! . . . . cannot see anything wrong at the moment!

I can access my account and everything . . . . .

[grilli]

are you using IE?

[littlelibrarylass]

i had an email from them yesterday but cannot click through it to the home page

[dune]

I can still get on the website!!! . . . . cannot see anything wrong at the moment!

I can access my account and everything . . . . .

me too no problem

i'm using opera browser and on virgin media (ntl)

[nettie_b]

been waiting ages for a hmv voucher too. not looking good is it. thought it was a bit strange when the sendit vouchers were cancelled but this doesnt look good

I would have thought you would have contacted them if as you say you've been waiting ages for HMV vouchers - they say up to 14 days! I thought you could only not access site today?

[princesskerry]

I have enough points for about £120 vouchers so I really hope they haven't gone!

Oh no I really hope it's okay for you, thats a lot of vouchers.

I have given them the best part of nearly a month before I started an enquiry about the £30 Debenhams vouchers as I thought being xmas things may get delayed, but now I am starting to wonder if they have been lost in the post. The last vouchers they sent me were sent normal first class post, is that normal as I dont know if I would trust normal post to send vouchers.
When I get all my points I'm due and change the points I have I would be due another £50 - £55 in vouchers so with the missing £30 I would be about £80 down.

[grilli]

I would have thought you would have contacted them if as you say you've been waiting ages for HMV vouchers - they say up to 14 days! I thought you could only not access site today?

its been more than 14 days and today is the first day I've noticed i cant access the site, as i have had better things to do over the last couple of weeks.

[Grace & Favour]

are you using IE?


Nope - am using Firefox . .

I'd only use IE if all other browsers were hijacked, and someone was hammering bamboo spikes under my fingernails, (and it was a Monday!):)

[heatherks]

im getting page error ....as well ..was working ok yesterday when i sent points over from ..my supermarket

[clematis45]

sorry if i have frightend some peeps who are waiting for their vouchers or have a lot of points :( personally I still can't access the site, I have tried on laptops & desktop, I.E & Mozilla and still no joy, strange how some people are still able to access the site.

[BritBrat]

sorry if i have frightend some peeps who are waiting for their vouchers or have a lot of points :( personally I still can't access the site, I have tried on laptops & desktop, I.E & Mozilla and still no joy, strange how some people are still able to access the site.

My guess is this will be to technical for you but change one of your DNS servers to opendns server.

You may have to register as I am not sure but it is free. :)

http://www.opendns.com

You may also have to set up your connection details manually.


It may help if the people with the problem posted who the ISP is and see if they are all on the same one.



195.68.41.204
ipoints.co.uk
Host reachable, 93 ms. average

195.68.0.0 - 195.68.127.255

COLT Telecom GmbH
GB # FR

COLT Hostmaster
COLT Telecommunications
Beaufort House
15 St Botolph Street
London
EC3A 7QN
phone: +44 20 7390 3900
fax: +44 20 7863 5610

Abuse:
trouble: Abuse queries to abuse@uk.colt.net

COLT Hostmaster
COLT Telecommunications
Beaufort House
15 St Botolph Street
London
EC3A 7QN
phone: +44 20 7390 3900
fax: +44 20 7863 5610

UK-COLT-960610
Source: whois.ripe.net




ipoints.co.uk

ipoints.co.uk Limited
3rd Floor, Kiln House, 210 New Kings Road
London
SW6 4NZ
GB

ns1.maximiles.com
ns2.maximiles.com

Created: 30-Nov-1998
Updated: 20-Mar-2007
Expires: 30-Nov-2008
Source: whois.nic.uk

[kingchris]

My guess is this will be to technical for you but change one of your DNS servers to opendns server.


Won't help. (It is a good service though)

Your quote shows the domain registration has expired.

This is the reason why it is not working.

The only people it is working for are people who have it cached.

[dune]

Won't help. (It is a good service though)

Your quote shows the domain registration has expired.

This is the reason why it is not working.

The only people it is working for are people who have it cached.

i've cleared my cache and all cached pages and it's still working

[Grace & Favour]

error

[kingchris]

i've cleared my cache and all cached pages and it's still working

Yes but you can't clear your ISPs cache of the location of the ipoints server.

If iPoints don't renew the domain, even yours will stop working probably within 24 hours, but the time the ISPs DNS servers retains the information varies.

They would have had to decide in November not to renew so its very very likely this is just a stupid admin error on their part.

It would the most stupid way for closing a business ever, as they would have never decided in Nov not to renew then keep trading until it stopped working !

They will be back. (they are just idiots for letting it happen)

[cazzarooni]

I can get on to ipoints ok, but I haven't been getting any emails or surveys from them for the last 3-4 weeks. I emailed them a couple of days ago, and they replied saying that I have blocked them from my email, but I haven't!!

[clematis45]

thanks britbrat but your right way too technical for me :D:D I only have a couple of thousand points with them (even though I am still waiting for my 5000 from jackpotjoy that never paid up) but it is a shame for peeps that have lots of points or are awaiting vouchers from them.

[arniep]

Could someone that can still access it give me the help email address so i can write and see what they say please.

[karl0116]

still not working for me 2day hope my asda vouchers arrive

[icho]

not working for me now and was yesterday and i havereceived a click thru this year for burger king offfer.

[samtastic7]

i can not get in page not found

[samtastic7]

they may have forget to renew something to do with domain etc we all lose track this time of uear i have known sites do this before

[brandonsnan]

still not working for me 2day hope my asda vouchers arrive

Me Too

[markat]

Was fine for me yesterday - no joy today.
Glad I took £30 of M&S vouchers out in December, hope everyone else gets theirs without a problem.

[BritBrat]

Won't help. (It is a good service though)

Your quote shows the domain registration has expired.

This is the reason why it is not working.

The only people it is working for are people who have it cached.


You are right, it is down today.

Off to register name as it may be worth something.

Just joking.

I did go to check :)

http://img.photobucket.com/albums/v708/B0XS/ipointscouk.jpg

It may expire if they do not renew it soon.


Learn something new every day.

[grilli]

anyone good at french that can email them? lol

[kingchris]

There is a temp solution posted by helmet-head on the MSE

If it's desperately important that anyone needs to visit the site, it can be done. Here's how I did it. I offer no warranty on this - it works for me on my Windows XP PC. It may or may not work for you.

First, click Start, then Run. Type:

notepad C:\WINDOWS\system32\drivers\etc\hosts.

The dot at the end of the above line is important. When the window appears, you should see a dozen or so lines starting with #. If so, add this line to the bottom of the file.

195.68.41.197 www.ipoints.co.uk

Save the file. Now open your browser and type www.ipoints.co.uk. It should work.

When you've finished, be sure to repeat the procedure but this time remove the line, otherwise you may have trouble when/if the site comes back up.

This will work if followed correctly, and you visit www.ipoints.co.uk

[kingchris]

Off to register name as it may be worth something.


I would have beaten you to it if it were possible yet.

Then I would blackmail iPoints for 1 billion points.

[maiden scotland]

wasn't working for me earlier today, but working now

[BritBrat]

There is a temp solution posted by helmet-head on the MSE



This will work if followed correctly, and you visit www.ipoints.co.uk


I will take your word for that but can't see it working myself.

All that does is tell your system to take www.ipoints.co.uk to http://195.68.41.204 the french site.

So clicking http://195.68.41.204 should do the same thing.

EDIT:

Oh I see they have another IP: 195.68.41.197 for the UK site.

Still not convinced.

When you've finished, be sure to repeat the procedure but this time remove the line, otherwise you may have trouble when/if the site comes back up.

You do not have to remove the line:

Just put a # before it.

EXAMPLE:


# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

# 195.68.41.197 www.ipoints.co.uk


I take it back it does work.

Can anyone explain why?

[nettie_b]

I emailed them and just got a reply - straight away which is unusual

Thank you for your email. I would like to advise you that this event occurred due to a connectivityproblem we are facing. This should be resolved by today. Please accept our sincere apologies regarding any inconvenience you mayhave experienced. Kindest regards,


fingers x everyone - i think we're safe. I also posted a question and emailed via their fb pages! although their email addy on fb bounced back - this reply came from their site

[kingchris]

I take it back it does work.

Can anyone explain why?

The IP address alone (195.68.41.197) tells your computer where their server is.

But their server could be serving more then one site on the same IP address. so it uses the host www.ipoints.co.uk that is send with your request to determine what site you wanted.

[grilli]

hooooray its back up now

[srushsa]

Seems to be back up and running again! Looks like all is well :-)

[srushsa]

Sorry grilli, great minds and all!

[princesskerry]

Was just going to say I have managed to log on now with no problems at all.
They have responded to my missing vouchers and apparently they are in the post and I have changed all my points to vouchers just in case anything else happens.;)