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Thread: Who had the kitchen problems - update?

  1. #21
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    Apr 2007
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    I read this and it all came back! What surprises me is you didn't want the kitchen you ordered. Any money you get is great, but the kitchen is still not matching and surely that's always going to annoy you? You said you were disappointed and I therefore don't understand why you would accept cash and do nothing about it? That's why so many are asking are you going to change the doors!
    Those who think they know it all are very annoying to those of us who actually do.

  2. #22
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    Mar 2010
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    Quote Originally Posted by Dominic View Post
    I read this and it all came back! What surprises me is you didn't want the kitchen you ordered. Any money you get is great, but the kitchen is still not matching and surely that's always going to annoy you? You said you were disappointed and I therefore don't understand why you would accept cash and do nothing about it? That's why so many are asking are you going to change the doors!
    After all this time I guess you get used to the wrong doors & would 'put up with them' for £8080. At the time of purchase it was a case of correct doors ordered or wrong doors - I'm sure everyone would want what they had ordered! Had another option at the time been, correct doors, wrong doors or wrong doors + £8080 I think I know what most would choose.

    I guess it's not just a case of just the doors being changed, but surely the carcass must be different/wrong too?

  3. #23
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    The carcasses will be standard, although yes if the sides are colour matched that would be a major issue too in fairness.
    Those who think they know it all are very annoying to those of us who actually do.

  4. #24
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    Jun 2007
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    Quote Originally Posted by CD627 View Post
    Had another option at the time been, correct doors, wrong doors or wrong doors + £8080 I think I know what most would choose.
    Unless your expected doors were solid gold then I am sure everyone would take the £8080 route and change the doors afterwards. The physical kitchen costs are units and appliances. I cannot speak for this company of course but if you get a kitchen from a mainstream route like B&Q, Homebase or Ikea the doors and drawer fronts are supplied in separate boxes and are the colour you want - the internal units are the same regardless of colour, then you can buy coloured end pieces or blanking boards to fill spaces.

    With our kitchen (Ikea) by far the easiest job is to take a door off and put one on, it is just two screws, one on each bracket to free the door then it slides off. Literally a kid could do it!

    I would like to think that the green doors could be replaced quite easily, there is a company that I seem to remember putting adverts out on daytime TV that actively promoted just changing the doors/handles/drawer fronts to renew your kitchen rather than ripping out all the units.

    However in this case it sounds like the kitchen is custom so it may not be that easy, but you would have to think you could replace the fronts for a lot less than £8080, or just live with it and get a second hand car or go on a cruise

    As you now know the company that provided the kitchen, you could call them and ask how much it would be for x doors/drawers?

  5. #25
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    Mar 2010
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    Quote Originally Posted by TetrisX View Post
    Unless your expected doors were solid gold then I am sure everyone would take the £8080 route and change the doors afterwards. The physical kitchen costs are units and appliances. I cannot speak for this company of course but if you get a kitchen from a mainstream route like B&Q, Homebase or Ikea the doors and drawer fronts are supplied in separate boxes and are the colour you want - the internal units are the same regardless of colour, then you can buy coloured end pieces or blanking boards to fill spaces.

    With our kitchen (Ikea) by far the easiest job is to take a door off and put one on, it is just two screws, one on each bracket to free the door then it slides off. Literally a kid could do it!

    I would like to think that the green doors could be replaced quite easily, there is a company that I seem to remember putting adverts out on daytime TV that actively promoted just changing the doors/handles/drawer fronts to renew your kitchen rather than ripping out all the units.

    However in this case it sounds like the kitchen is custom so it may not be that easy, but you would have to think you could replace the fronts for a lot less than £8080, or just live with it and get a second hand car or go on a cruise

    As you now know the company that provided the kitchen, you could call them and ask how much it would be for x doors/drawers?
    That is the problem - most of the high st companies have a standard carcass & door separate which obviously keeps costs down (we have B&Q in utility). However in our kitchen the carcasses matche the doors & it was from a kitchen specialist (cost more than the B&Q) & is a much better product. So the doors can't really be replaced on their own.

  6. #26
    Join Date
    Jun 2007
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    You may find what you need here: http://www.kitchenrestoration.co.uk/...n-door-fronts/

    Seems they offer a bespoke service to match your existing kitchen, may or may not be the company that used to advertise on TV. They also offer a free design service.

    Frequently Asked Questions

    How long does the installation take?

    Just changing the doors and drawers will normally only take one day. For large kitchens or a full transformation installation can take 2-3 days.

    Why canít you give me a quote over the phone?

    All of our products are fully manufactured to your specifications, so producing a standard price list is impossible. Our design service is completely free and without obligation, and you will be left with an accurate and honest quote for the work involved Ė we guarantee there will no be extra charges appearing later!

    I want to change my doors, but what about the end panels and plinth?

    As well as changing the doors, we supply all the accessories to match the doors of your choice, including end panels, plinth, cornice and pelmet.
    What if my units are not standard sizes?

    All of our doors are tailor made so we can make any size doors to fit your existing units.

    If I place an order, how long will it take until it is installed?

    We can normal have everything manufactured and ready for installation within 7-10 days

    Do you work nationwide?

    Based in the Midlands we are ideally situated to cover most areas of the country, give us a call to check we cover your area.

  7. #27

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    Quote Originally Posted by CD627 View Post
    Great detailed account of what happened - thank you!

    Really hope you contact Trading Standards & get them to look in to this especially if the Aztec kitchen company had their suspicions about Mr Ham (is that is real name? Haha!). This could be serious fraud going on!

    Please keep us (me at least!) updated on this & what TS does as I am very interested - having had various 'cowboy' tradesmen! You may find the local paper interested too.
    yes it is his real name- a more lovely, genuine, sincere, nice guy you couldn't wish to find. Well that's what he appeared to be and I'm usually very savvy at summing up a person. Guess he just got greedy and saw an opportunity to make extra money.
    Whoever had the idea of rebranding snow as joyous and frolicsome, rather than a colder type of rain, was a marketing genius.

  8. #28

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    Quote Originally Posted by TetrisX View Post
    Unless your expected doors were solid gold then I am sure everyone would take the £8080 route and change the doors afterwards. The physical kitchen costs are units and appliances. I cannot speak for this company of course but if you get a kitchen from a mainstream route like B&Q, Homebase or Ikea the doors and drawer fronts are supplied in separate boxes and are the colour you want - the internal units are the same regardless of colour, then you can buy coloured end pieces or blanking boards to fill spaces.

    With our kitchen (Ikea) by far the easiest job is to take a door off and put one on, it is just two screws, one on each bracket to free the door then it slides off. Literally a kid could do it!

    I would like to think that the green doors could be replaced quite easily, there is a company that I seem to remember putting adverts out on daytime TV that actively promoted just changing the doors/handles/drawer fronts to renew your kitchen rather than ripping out all the units.

    However in this case it sounds like the kitchen is custom so it may not be that easy, but you would have to think you could replace the fronts for a lot less than £8080, or just live with it and get a second hand car or go on a cruise

    As you now know the company that provided the kitchen, you could call them and ask how much it would be for x doors/drawers?
    I contacted Aztec kitchens about this but they said that all their hinges and holes for the hinges would be in a different place to the existing kitchen and it wouldn't be possible.

    The kitchen I have is very nice but not the one I ordered. Whenever people come into my kitchen they immediately say 'wow I love your kitchen!' and I have to admit it is very nice but think it's not the right colour and don't think it has the quality of the original one. At the moment having £8080 means more to me than the right colour and make.
    Whoever had the idea of rebranding snow as joyous and frolicsome, rather than a colder type of rain, was a marketing genius.

  9. #29

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    Quote Originally Posted by CD627 View Post
    After all this time I guess you get used to the wrong doors & would 'put up with them' for £8080. At the time of purchase it was a case of correct doors ordered or wrong doors - I'm sure everyone would want what they had ordered! Had another option at the time been, correct doors, wrong doors or wrong doors + £8080 I think I know what most would choose.

    I guess it's not just a case of just the doors being changed, but surely the carcass must be different/wrong too?
    Yes it's all wrong but still very nice!
    Whoever had the idea of rebranding snow as joyous and frolicsome, rather than a colder type of rain, was a marketing genius.

  10. #30

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    Quote Originally Posted by CD627 View Post
    That is the problem - most of the high st companies have a standard carcass & door separate which obviously keeps costs down (we have B&Q in utility). However in our kitchen the carcasses matche the doors & it was from a kitchen specialist (cost more than the B&Q) & is a much better product. So the doors can't really be replaced on their own.
    spot on!
    Whoever had the idea of rebranding snow as joyous and frolicsome, rather than a colder type of rain, was a marketing genius.

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