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Thread: TV recording, catchup TV etc - thoughts please

  1. #41
    Join Date
    Jun 2007
    Posts
    1,155

    Default

    According to this you get the VOL number after the order is made

    http://bt.custhelp.com/app/answers/d...-vol-number%3F

  2. #42
    Join Date
    Apr 2007
    Posts
    15,323

    Default

    It's not in any of the emails or on the first bill. I do remember getting it a few years ago when we moved house but the reference given on all the emails is a different ref.
    Those who think they know it all are very annoying to those of us who actually do.

  3. #43
    Join Date
    Apr 2007
    Posts
    15,323

    Default

    The order confirmation email is an AJME number which is consistent with all the other emails!
    Those who think they know it all are very annoying to those of us who actually do.

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